Shipping & Delivery Policy
From our certified organic farms straight to your kitchen doorstep. Learn about our delivery timelines, shipping charges, and hygienic packaging standards.
Free Delivery Above ₹500
Enjoy 100% complimentary free shipping across India on eligible cart values.
24-48h Farm Dispatch
Freshly packed directly upon order confirmation to ensure optimum crispness and aroma.
Live Courier Tracking
Instant tracking AWB link sent via SMS and WhatsApp right after dispatch.
1 Order Processing & Dispatch Timelines
All orders are processed and freshly packed from our processing center in Tamil Nadu. We strive to dispatch all orders within 24 to 48 working hours of order placement (excluding Sundays and National Holidays).
2 Estimated Delivery Timelines by Region
| Destination Region | Estimated Transit Time | Primary Logistics Partners |
|---|---|---|
| Tamil Nadu (Chennai, Coimbatore, Madurai, Trichy, etc.) | 1 - 2 Business Days | ST Courier, Professional, DTDC |
| South India (Karnataka, Kerala, Andhra Pradesh, Telangana) | 2 - 3 Business Days | DTDC, Delhivery, India Post |
| Rest of India (Metro Cities & Central / North / West) | 3 - 5 Business Days | Delhivery, Blue Dart, India Post |
| Remote Locations / North East / J&K | 5 - 7 Business Days | India Post Speed Post |
3 Shipping Charges & Free Delivery
• Orders Above ₹500: FREE Standard Delivery nationwide.
• Orders Under ₹500: A flat nominal shipping charge of ₹40 - ₹60 is applied at checkout based on package weight and location.
4 Hygienic & Damage-Proof Packaging
We take utmost care to ensure your organic millets and cold-pressed oils arrive fresh and undamaged:
- Grains, Flours & Mixes: Sealed in food-grade, moisture-resistant barrier pouches to preserve farm-fresh crispness.
- Wood-Pressed Oils & Honey: Packed in durable bottles reinforced with multi-layered shock-absorbing bubble wraps and corrugated heavy-duty cartons.
5 Shipment Tracking & Delivery Updates
As soon as your shipment is picked up by the courier, you will receive an automatic confirmation via SMS and WhatsApp containing your tracking number (AWB) and live tracking link.
6 Delivery Queries & Address Changes
To request an address correction or special delivery instructions before dispatch, please reach out to us immediately:
Support Phone: +91 99624 00092 / +91 95001 05774
Email: info@senkalanjiamorganic.com
Operating Hours: Monday – Saturday, 9:00 AM – 7:00 PM IST